At Nayatel, I work across GPON/FTTH optical access and Layer 2/Layer 3 infrastructure, maintaining 99.9% network uptime. I use Huawei iMaster NCE for automated diagnostics and access-layer provisioning.
As Senior Network Engineer, I supervise 50+ TAC engineers across rotating shifts, handle escalations, and support SLA/KPI compliance. I also write SOPs, onboarding manuals, and troubleshooting guides.
Before this role, I configured VLANs, LACP, STP/RSTP, and routing policies as a Network Engineer, and resolved MPLS and VPN faults through root-cause analysis. I also installed a test ONT using L2 MPLS to carry PPPoE connections between cities for simulation and troubleshooting.
On independent telecom automation projects, I designed a Python/FastAPI Call QA platform that automated call selection, recording retrieval, AI evaluation, and reporting across 3,000+ records and 57+ agents. I also co-developed an AI-powered operations dashboard for automated network anomaly investigation.
