At ITC InfoTech, I lead business analysis and data transformation initiatives for Patient and Payer Data Management programs in the US Healthcare domain. I translate stakeholder requirements into functional requirements, business processes, and delivery documentation, aligning business strategy, regulatory requirements, and technology delivery.
Previously, I gathered and analyzed requirements at Clover Bay Technologies for policy, coverage, claims, and service processes, and used SQL for data analysis and validation. At Mini Orange (Clementine), I contributed to cybersecurity and identity management platforms; at G-Soft Solutions, I managed the Change Request lifecycle and supported Agile delivery.
