Surabhi Pawaskar
@surabhipawaskar
Psychology graduate and event/volunteer leader with proven coordination, customer care, and high-pressure operations experience.
What I'm looking for
I’m a psychology graduate who thrives at the intersection of people, service, and large-scale coordination. I combine strong organizational and leadership skills with a calm, professional approach in high-pressure environments.
In 2020–2021, I worked as a Customer Care Head at Dr. AB Cardozo Clinic, managing front desk operations, scheduling, and patient inquiries during COVID. I provided customer support, addressed concerns, ensured patient satisfaction, and maintained accurate records while supporting administrative work during high-demand periods.
From 2021–2024, I served as Chief Volunteer Coordinator for the International Purple Fest in Goa, leading the execution of India’s first-of-its-kind inclusive festival celebrating persons with disabilities. I managed 3,000 volunteers for two consecutive years, handling logistics, task delegation, and conflict resolution to keep event operations seamless.
I also bring leadership through community and volunteering roles, including serving as Community Service Director at Rotaract Club of Mapusa (2023–2024). I coordinated donation drives like the “GOONJ” clothes collection, supported events in orphanages and old-age homes, co-ordinated an Education Expo, and helped organize the “YUNAAY” event to give women entrepreneurs a platform.
Experience
Work history, roles, and key accomplishments
Inclusiveness Volunteer
Aastha's Anand Niketan
Jan 2018 - Present (8 years 6 months)
Volunteered and managed events for children with disabilities at Anand Niketan. Supported inclusiveness-focused activities and event execution.
Chief Volunteer Coordinator
International Purple Fest
Jan 2023 - Jan 2024 (1 year)
Led and coordinated 3,000 volunteers for India's first inclusive festival celebrating persons with disabilities. Managed logistics, task delegation, and conflict resolution for seamless event execution.
Community Service Director
Rotaract Club of Mapusa
Jan 2023 - Jan 2024 (1 year)
Coordinated community service activities including donation drives and events in orphanages and old-age homes. Served as coordinator for an Education Expo and helped organize events to provide women entrepreneurs a platform.
Customer Care Head
Dr. A B Cardozo Clinic
Jan 2020 - Jan 2021 (1 year)
Managed front desk operations, scheduling, and patient inquiries during the COVID-19 period. Provided customer support, addressed concerns, and ensured patient satisfaction.
Education
Degrees, certifications, and relevant coursework
St. Xavier’s College, Mapusa
Bachelor of Arts (Honours), Psychology
2021 - 2024
Grade: A
Activities and societies: Led and coordinated 3,000 volunteers for an inclusive festival celebrating persons with disabilities; managed logistics, task delegation, and conflict resolution during large-scale events.
Earned a Bachelor of Arts (Honours) in Psychology from St. Xavier’s College, Mapusa, Goa (2021–2024). Received Grade A.
Mushtifund Higher Secondary School
Higher Secondary
2019 - 2021
Studied at Mushtifund Higher Secondary School in Goa from 2019 to 2021.
Availability
Location
Authorized to work in
Job categories
Skills
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