Surabhi Jaiswal

Built and owned Java/JDBC services for customer segmentation, reporting and integrations on AWS, supporting 4 client accounts and around 1 million records. Automated data exports with AWS Step Functions and ECS, replacing about 45 hours per week of manual work and reaching a 99% job success rate.

Re-architected a monolithic application into RESTful microservice APIs, enabling services to share data and deploy independently. Led 10 concurrent projects for one product with a team of 8-9, delivering 5 releases on schedule while running Scrum ceremonies.

Reduced customer-data API response time by 60% (5 s to 2 s) by implementing caching in the service layer, improving dealer experience. Migrated a servlet-based architecture to REST service APIs for dealer and customer data.

Built a credit/debit card payment gateway for a US bank, reducing checkout drop-offs by simplifying the website transaction flow. Introduced photo-based card verification to help the bank verify genuine cardholders.

Increased ad conversion by 15% by randomizing ad display so new advertisers received more exposure. Built and maintained electronic health record (EHR) features for a US healthcare product.

Built a Java, Angular and MySQL single-page application for company data, with expand/collapse views that cut employee record updates to a few clicks.

Bachelor of Engineering in Information Technology, completed in 2014.

Completed the DevOps Culture and Mindset certification.