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sumit sao

@sumitsao

Electronics and Telecommunication Engineer who developed a full-stack customer support CRM and an emergency-response drone system.

India

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I developed a full-stack Customer Support Ticketing CRM System with ticket lifecycle management, live search, and REST API endpoints. I designed its SQLite database and built a responsive frontend.

My engineering work also includes an emergency-response drone platform integrating an ESP32 SOS trigger, STM32 flight controller, and LoRa communication. In production and service engineering roles, I handled assembly, calibration, hardware diagnostics, and technical servicing; in quality control, I inspected products and documented non-conformities against ISO standards.

Experience

Work history, roles, and key accomplishments

Production & Service Engineer

Intellution Controls

Feb 2026 - Aug 2026 (6 months)

Executed end-to-end production assembly, calibration, and technical service support for industrial control systems. Handled board-level component troubleshooting, wiring schematics inspection, and real-time field/bench hardware diagnostic testing.

Production Assembly Calibration Technical Services Board Level Diagnostics Wiring Schematics Hardware Diagnostics Quality Standards

Service Engineer

Xcellance Medical Technology

Dec 2025 - Feb 2026 (2 months)

Managed technical servicing, board-level component troubleshooting, and preventive maintenance of specialized electromechanical systems. Analyzed failure logs and component diagnostics to resolve hardware, firmware, and circuitry issues, minimizing downtime.

Technical Services Board Level Diagnostics Preventive Maintenance Failure Analysis Hardware Diagnostics Firmware Circuitry

Quality Control Assistant

Electrolab Group

Aug 2025 - Dec 2025 (4 months)

Performed incoming and outgoing quality inspections on electronic components and finished products, auditing against ISO standards. Documented component stress test data and filed formalized Non-Conformity Reports (NCR) utilizing RCA (5-Why, Fishbone).

Quality inspection ISO Standards Performance Testing Non Conformance Management Root Cause Analysis 5 Whys Fishbone

Quality Control Engineer

East West Engineering

Sep 2023 - Aug 2024 (11 months)

Ensured manufactured electromechanical assemblies conformed to industry safety and structural quality standards prior to shipment. Collaborated with the production team to enhance quality control measures and utilized various testing methods to verify product quality and safety.

Quality Control Electromechanical Assembly and Systems Integration safety standards Testing Methodologies Documentation Compliance