Sudhakar MV
@sudhakarmv
Senior Clearance Administrator at FedEx Express who cut customs clearance cycle time by 95% and manages premium account operations.
IndiaWhat I'm looking for
At FedEx Express, I improved customs clearance cycle time by 95% through process optimisation and proactive Customs House Agent coordination. I manage end-to-end operations for a premium US-corridor portfolio and process international customs clearances with 100% documentation accuracy.
I also handle billing administration, client escalations, and shipment exceptions, and lead the terminal Emergency Response Team. Earlier, I processed import and export filings on ICEGate and worked in security operations at Jaguar Security Services Pvt. Ltd. and investigations screening at Phoenix Screening Services.
Experience
Work history, roles, and key accomplishments
Improved clearance cycle time by 95% and manages a premium US-corridor portfolio of 15+ accounts with 100% client retention. Processes 25+ international clearances daily with 100% documentation accuracy and zero compliance incidents.
Processed an average of 25 international shipments per day, including hazardous materials, with zero compliance incidents. Maintained 100% documentation accuracy and executed import/export filings on ICEGate.
Technical Supervisor (Security Operations)
Jaguar Security Services Pvt. Ltd.
Nov 2021 - Aug 2022 (9 months)
Led a 25-person team across 24/7 surveillance and physical security operations at a high-security international cargo terminal, with zero security incidents and full compliance with BCAS aviation security protocols.
Investigations Intern
Phoenix Screening Services
Feb 2021 - Jul 2021 (5 months)
Supported criminal background verification and compliance screening for corporate clients, contributing to 1,000+ cases processed.
Education
Degrees, certifications, and relevant coursework
MES Degree College
Bachelor of Science, Biochemistry
Bachelor of Science in Biochemistry from MES Degree College, Bengaluru, India, completed in November 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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