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SUBHAJIT GONAI

@subhajitgonai

Software engineer focused on web development and AI, with projects including a full-stack food delivery system and AI chatbot.

India

Message

What I'm looking for

I'm seeking internships or entry-level opportunities where I can apply my knowledge and skills, contribute to an organization’s success, and continue my professional growth.

At CodSoft, I developed AI-powered applications using APIs and Natural Language Processing, and created workflows for chatbot systems and intelligent assistants.

At CodSoft and ProdigyInfoTech, I built and enhanced responsive web pages and applications with HTML, CSS, and JavaScript. I also integrated APIs and helped debug front-end issues.

I built an Online Food Delivery System with a PHP and SQL back end for authentication, order processing, and database interactions. Users can browse a dynamic menu, place orders, and track them.

My projects also include a Python and Flask chatbot trained on predefined queries and responses, a machine-learning facial emotion detection system, and several browser-based applications. I completed a Bachelor of Technology in Computer Science & Engineering at BP. Poddar Institute of Management and Technology.

Experience

Work history, roles, and key accomplishments

Voice Process Executive – L2 (Outbound)

Tech Mahindra

May 2025 - Nov 2025 (6 months)

Handled outbound L2 voice process, managing escalated and complex customer queries. Provided advanced support for product information, service upgrades, and issue resolution.

Customer Service CRM Communication Skills Problem Solving Escalation Management

Artificial Intelligence Intern

CodSoft

Aug 2024 - Sep 2024 (1 month)

Developed AI-powered applications using APIs and Natural Language Processing (NLP) techniques. Designed interactive user interfaces using HTML, CSS, and JavaScript for AI tools.

APIs NLP HTML CSS JavaScript Chatbot Development User Experience

Web Development Intern

CodSoft

Aug 2024 - Sep 2024 (1 month)

Built responsive web pages using HTML, CSS, and JavaScript for front-end development projects. Gained hands-on experience in integrating APIs for dynamic data rendering.

HTML CSS JavaScript API Integration Debugging Responsive Design

Web Development Intern

ProdigyInfoTech

Jul 2024 - Aug 2024 (1 month)

Developed and enhanced web applications using HTML, CSS, and JavaScript. Collaborated with the development team to design and implement responsive user interfaces.

HTML CSS JavaScript Responsive Design Debugging Code Review