Steven Jacobs

I've built brand identities, marketing campaigns, and digital experiences that help businesses communicate clearly and grow. My work combines branding, typography, visual design, and customer-focused product thinking.

At 99 Mozilla, I established and led the creative team, improving project turnaround by approximately 35% and maintaining consistent communication across digital and print platforms. I also created seasonal campaigns that increased customer inquiries by approximately 45%, online engagement by approximately 40%, and supported partnerships with 10+ organizations.

Previously at IDOINGSTV, I joined as the creative department's only Graphic Designer and was promoted to Lead Graphic Designer within 12 months. I introduced social media templates and marketing collateral that improved brand consistency by 60%, helped improve design thinking across four departments, and executed a rebrand that positioned the company as a top industry contender.

For Labour Connect Hub, I led end-to-end branding and product design for a platform connecting customers with verified artisans and skilled professionals. I developed its visual identity and designed customer and artisan journeys for discovery, booking, communication, and onboarding.