Steven Fa
@stevenfa
I build full-stack analytics platforms, observability tooling, and scalable data pipelines for enterprise software.
What I'm looking for
At Guidewire Software, I lead engineering for an observability and analytics platform that aggregates system metrics, application logs, and business KPIs for engineering and customer success teams. I architected a Go and Prometheus metrics aggregation service, built a self-service dashboard portal that reduced ad-hoc data requests by ~25%, and migrated legacy pipelines to AWS, reducing maintenance overhead by ~30%.
Previously, I built insurance analytics products at Guidewire and ARMtech Insurance Services, from Kafka-based data processing services and React dashboards to REST APIs and ETL pipelines handling hundreds of thousands of policy records daily. I bring nine years of experience building data-heavy, API-driven systems, improving performance, mentoring engineers, and translating product needs into reliable tools.
Experience
Work history, roles, and key accomplishments
Software Engineer
ARMtech Insurance Services Inc
Aug 2016 - Feb 2021 (4 years 6 months)
Designed and maintained internal analytics dashboards and reporting tools for underwriting and claims data. Built ETL pipelines processing hundreds of thousands of policy records daily using SQL and Python, and developed REST APIs supporting frontend visualization layers.
Education
Degrees, certifications, and relevant coursework
University of Houston
Bachelor of Science, Mathematics
2012 - 2016
Bachelor of Science in Mathematics from the University of Houston, completed in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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