Stephen User

I am an AR process executive with one year of experience in revenue cycle management and US medical billing, focused on denial management and claims processing. I implemented a new RCM cycle that cut claim processing time by two months and reduced client backlogs through escalation practice.

I hold a BSc in Chemistry and have completed micro- and nanotechnology coursework and hands-on projects such as a homemade spectrometry study using Thermino software. I am eager to develop my skills, drive process improvements, and learn generative AI and leadership practices to grow into broader RCM and operations roles.