Open to opportunities

Stephany Cruz

@stephanycruz

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Bilingual Spanish Interpreter and English Instructor with diverse experience.

Honduras

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What I'm looking for

I am looking for a role that values bilingual communication and offers opportunities for professional growth in education or interpretation.

As a dedicated Spanish Interpreter and English Instructor, I have honed my skills in bilingual communication and education. My experience spans various roles, including providing full medical interpretation and teaching English to diverse student levels. I am passionate about facilitating effective communication and fostering learning environments.

Throughout my career, I have successfully managed interpretation tasks for medical, legal, and customer service contexts, ensuring clarity and understanding for all parties involved. My teaching experience includes instructing students in English at different proficiency levels, where I strive to create engaging and supportive learning experiences.

Experience

Work history, roles, and key accomplishments

Current

Spanish Interpreter

Current

Lionbridge

May 2025 - Present (3 months)

Provided full medical interpretation services in both Spanish and English, including making outbound calls on behalf of providers to patients. Handled legal, customer service, and auto insurance interpretation in addition to medical interpretation, and managed billing inquiries and forms.

Medical Interpretation Spanish English Outbound Calling Legal Interpretation Customer Service

Current

English Instructor

Current

DelCampo

Apr 2025 - Present (4 months)

Responsible for teaching English to students at Level 2 and A4. Developed and delivered engaging lesson plans to facilitate language acquisition.

Lesson planning Teaching Curriculum Development

English Instructor

IHCI

Feb 2025 - Apr 2025 (2 months)

Taught English language courses at A1 and A4 levels. Focused on improving students' foundational English skills and conversational abilities.

ESL Student Engagement Language Arts

English Teacher

BUILDING MINDS SCHOOL

Aug 2024 - Feb 2025 (6 months)

Served as a homeroom teacher for 6th grade and taught Language Arts to 6th-grade students. Developed and implemented engaging lesson plans to foster student learning and development.

Homeroom Teaching Language Arts Curriculum Development Classroom Management

Spanish Interpreter

THE WORKLOOP

Dec 2022 - Feb 2023 (2 months)

Provided full on-video medical interpretation in Spanish and English, including making outbound calls for providers and managing appointments. Handled legal, customer service, and auto insurance interpretation, as well as billing inquiries and form completion.

Medical Interpretation Video Interpretation Spanish English Outbound Calling Legal Interpretation Customer Service Billing

Loan Officer

BANCO DE LOS TRABAJADORES S.A.

Sep 2021 - Mar 2022 (6 months)

Provided various types of loans and managed the release of mortgages. Organized files, secured millionaire contracts, and visited clients to offer banking services.

Loan Origination Mortgage Processing Client Relations Contract Negotiation File Management Banking

Banking Services

BANCO DE LOS TRABAJADORES S.A.

Mar 2021 - Sep 2021 (6 months)

Opened bank accounts, updated client profiles, and sold life insurance products. Supervised the cashier area to ensure smooth operations.

Cashier Supervision Banking Operations

College Professional Training

BANCO DE LOS TRABAJADORES S.A.

Dec 2020 - Feb 2021 (2 months)

Organized files and assisted with loan processing. Provided support to the head of the bank, contributing to overall operational efficiency.

File Organization Loan Processing Administrative Support Banking Operations Data Entry

English Teacher

SAINT JOHN´S BILINGUAL SCHOOL

Aug 2018 - Dec 2018 (4 months)

Assisted the supervisor in the nursery and guided 3rd-grade students. Taught chemistry, physics, and biology to high school students.

Nursery Care Chemistry Instruction Physics Instruction Biology Instruction High School Education

High School Professional Training

ARMY HUMAN RESOURCES Joint Tasks Force Bravo Soto Cano Air B

Aug 2016 - Aug 2016 (0 months)

Managed the office lobby, assisting American soldiers with 'Out Processing' and handling an average of one to thirty soldiers daily. Prepared documents for new soldiers, uploaded visitor records to the JTF-Bravo website, and managed facility opening and closure.

Office Management document preparation Data Entry Customer Service Administrative Support

Education

Degrees, certifications, and relevant coursework

Instituto Marista La Inmaculada

Technical Bachelor, Secretarial

Completed a Technical Bachelor in Secretarial at Instituto Marista La Inmaculada. This program provided a strong foundation in administrative and secretarial skills.

Instituto Marista La Inmaculada

High School Certificate, General Studies

Obtained a High School Certificate from Instituto Marista La Inmaculada. This certification signifies the completion of secondary education.

Universidad Nacional Autonoma de Honduras

Bank and Finance Degree, Bank and Finance

Completed classes towards a Bank and Finance Degree at Universidad Nacional Autonoma de Honduras. This coursework focused on principles and practices within the banking and finance sectors.

UNITEC

Certificate, Education

Earned a Certificate in How to Facilitate In-Person Learning from UNITEC. This certification enhanced skills in educational delivery and instructional methods.