Stephanie Troemel

I’m a mission-driven operations executive with 15+ years of experience building high-performing teams, strengthening organizational infrastructure, and driving sustainable growth. I translate strategy into measurable results through operational excellence, talent development, process improvement, and cross-functional collaboration.

As Director of Operations at BetterMynd, I lead cross-functional teams across departments to improve organizational effectiveness and support strategic growth initiatives. I design and implement operational strategies aligned with company objectives, overhauling contractor payment processes to reduce payment cycle times by 80% and significantly decrease payment disputes.

I also build the people-and-performance systems that keep organizations strong—developing hiring, onboarding, training, and performance management programs that improve engagement and retention. Beyond execution, I establish company-wide policies and governance frameworks to strengthen compliance, accountability, and resource utilization, partnering with leadership to identify operational challenges and implement scalable solutions.

Earlier, as an Operations Manager at Rebecca Page, I directed day-to-day operations and delivered performance improvements that increased team productivity by 18%, while reducing new-hire ramp time by 20% through recruitment and onboarding enhancements. Before operations leadership, I spent more than a decade at the Georgia Bureau of Investigation as a Forensic Toxicologist, developing scientific methodologies and quality processes, training and mentoring teams, and communicating complex findings with clarity.