At Standard Chartered, I work as Head - Global WFM. Previously, as Associate Vice President at Accenture, I led a team of WFM professionals and developed workforce strategies that improved operational efficiency; my work included a 30% improvement in reporting accuracy.
As Senior Manager - WFM at Genpact, I headed WFM for Europe and APAC across 11 lines of business and established WFM and MIS operations for five business units ahead of schedule. Earlier, I managed programs at [24]7.ai, supported reporting at Hewlett Packard Enterprise, and managed a team at Deutsche Bank, where resource utilization improved by 15%.
