Spiwe Marufu
@spiwemarufu
Administrative Assistant at First Mutual Life Harare handling customer inquiries and accurate data entry.
ZimbabweWhat I'm looking for
At First Mutual Life Harare, I handle customer inquiries by phone, WhatsApp chat, and in person, and maintain customer databases and Excel spreadsheets with 99% accuracy.
I also manage calendars and appointments, prepare correspondence and meeting minutes, and support email management and CRM updates. I’m seeking a long-term remote Data Entry & Admin Support role and am available for EU/US time zone overlap.
Experience
Work history, roles, and key accomplishments
Receptionist / Administrative Assistant
First Mutual Life
Jan 2011 - Present (15 years 10 months)
Handled customer inquiries via phone, WhatsApp chat, and in-person, serving 50+ customers daily. Managed data entry, maintained Excel spreadsheets and customer databases, and supported office operations with 99% accuracy.
Education
Degrees, certifications, and relevant coursework
Harare Polytechnic
Higher National Diploma, Secretarial Studies
1999 - 2003
Pursued a Higher National Diploma in Secretarial Studies, covering office management, business communication, and advanced MS Office.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Salary expectations
Social media
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