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sowmya chiluveru

@sowmyachiluveru

I build secure Salesforce CRM solutions across Financial Services, Service, Experience Cloud, and Agentforce.

I've built and enhanced Salesforce solutions for DMI, Edelman Financial Engines, and Personal Capital Empower, using Apex, Lightning Web Components, Flow, OmniStudio, and REST/SOAP integrations. My work spans Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud, Marketing Cloud, and Agentforce.

At DMI, I develop guided user journeys, secure Experience Cloud functionality, event-driven integrations, and CI/CD releases with Git, Salesforce CLI, and Copado. I also improve Service Cloud case processes, migrate legacy automation to Flow, and support production releases through code reviews and root-cause troubleshooting.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Developer

Current

DMI

Jun 2023 - Present (3 years 3 months)

Developed and enhanced Salesforce functionality using Apex, Triggers, Lightning Web Components, and Flow. Built OmniStudio solutions and Experience Cloud functionality, and implemented Agentforce use cases.

Apex Triggers Lightning Web Components SOQL SOSL Flow Salesforce Omnistudio OmniScripts FlexCards DataRaptors Experience Cloud Agentforce REST SOAP Platform Events Git Copado CI CD Jira

Salesforce Developer

Edelman Financial Engine

Oct 2021 - May 2023 (1 year 7 months)

Developed and enhanced Salesforce solutions on Financial Services Cloud (FSC) to support financial-services business processes. Customized FSC solutions using Lightning, Apex, Flow, and validation logic.

Lightning Apex Flow SOQL SOSL REST SOAP Data Loader Copado CI CD Marketing Cloud Marketo

Salesforce Developer

Personal Capital Empower Company

Nov 2018 - Sep 2021 (2 years 10 months)

Interacted with business user groups to identify gaps and design solutions. Created Lightning Apps, customized objects, and integrated Marketing Cloud with Salesforce.