Sohail Ashfaq
@sohailashfaq
Customer support and data annotation specialist at Talixo and HiredSupport, handling ride bookings and labeling road features for Audi’s autonomous vehicle project.
PakistanWhat I'm looking for
At Talixo, I managed bookings and reservations for a ride-hailing platform, resolved customer complaints, and verified driver credentials and vehicle documents. I also coordinated with drivers to support timely pickups.
At HiredSupport, I reviewed video footage and worker activities for annotation quality. At MaanzAI, I labeled road features for an Audi autonomous vehicle project using Golden Argot Tool, supporting vehicle path prediction models.
Experience
Work history, roles, and key accomplishments
Chat Support & Quality Assurance
Talixo
Apr 2025 - Jan 2026 (9 months)
Managed end-to-end bookings and reservations for a global ride-hailing platform, ensuring seamless customer experience. Resolved customer complaints by investigating issues and coordinating with drivers to reduce wait times.
Data Annotation Specialist
Hired Support
Oct 2023 - Mar 2025 (1 year 5 months)
Analyzed video footage to identify worker errors and evaluate performance accuracy. Utilized moderation tools to review and assess worker activities, documenting discrepancies for quality improvement.
Data Annotation Specialist
MaanzAI
Oct 2022 - Oct 2023 (1 year)
Annotated road images from diverse cities and countries to support autonomous vehicle navigation systems. Identified and labeled vehicle direction, lanes, traffic signs, and other critical road features.
Supervisor & Forklift Operator
AB Hardware and Block Yard
Sep 2017 - Nov 2019 (2 years 2 months)
Led a team of 8+ workers, ensuring efficient daily operations and on-time project completion. Safely operated forklifts to move, load, and unload materials, maintaining accurate inventory handling.
Education
Degrees, certifications, and relevant coursework
Superior College of Commerce, Lahore
Intermediate in Commerce, Commerce
Completed Intermediate in Commerce, gaining foundational knowledge in commerce and business studies.
Qanmos Trade Test and Technical Training Center (QTTC)
Forklift Operator Certification, Forklift Operation
Earned Forklift Operator Certification, demonstrating proficiency in safe forklift operation and handling.
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
Interested in hiring Sohail?
You can contact Sohail and 90k+ other talented remote workers on Himalayas.
Message SohailGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
