Looking for a job

Sofía Gallo

@sofagallo

Legal support professional at Law Office of Samuel G. Lynn who reviewed case documents and coordinated client communications.

Colombia

Message

At Law Office of Samuel G. Lynn, I reviewed incoming mail and case documents, gathered supporting evidence, and drafted legal documents. I also coordinated updates and information gathering with clients and other case stakeholders.

At Urban Land Institute, I supported legal-administrative work related to urban development and land use policy. I reviewed partnership agreements and policy documents, researched governance frameworks, and prepared materials for cross-sector projects.

My earlier work includes supporting advocacy and policy initiatives at Borgen Project and Global Peace Chain, as well as customer support and team lead work at Foundever. I hold a Master's in Political Science and a degree in Government and International Affairs.

Experience

Work history, roles, and key accomplishments

Pre-Litigation Assistant

Law Office of Samuel G. Lynn

Jun 2026 - Oct 2026 (4 months)

Reviewed incoming mail and documents, communicated with clients, and coordinated case-related tasks. Conducted research, organized evidence, and drafted legal documents to support case outcomes.

Legal Research Document Management Client Communication Case Analysis Document Review Intake Assessment Reporting

Legal Support Assistant

Urban Land Institute

Feb 2026 - Jun 2026 (4 months)

Supported legal-administrative and institutional coordination tasks related to urban development and land use policy. Reviewed partnership agreements and conducted research on governance frameworks.

Legal Research Document Review Policy Analysis Stakeholder Communication Report Preparation Bilingual Communication

Political Affairs Intern

Borgen Project

Jan 2026 - Jun 2026 (5 months)

Researched international affairs and global development topics to support advocacy initiatives. Drafted policy summaries and coordinated outreach with congressional offices and partners.

Research Policy Analysis Advocacy Communication Skills Outreach Coordination

Client Support & Team Lead

Foundever

May 2022 - Dec 2023 (1 year 7 months)

Coached agents on customer support procedures and monitored queues to maintain service levels. Managed escalated cases and tracked performance metrics to improve operational efficiency.

Customer Support Team Leadership Coaching Escalation Management Performance Metrics Problem Solving Live Chat Phone Support

Program and Legal Support Assistant

Global Peace Chain

Jul 2021 - Jul 2022 (1 year)

Assisted in drafting and reviewing written materials for program initiatives. Supported preparation of formal documentation for partnerships and contributed to policy-oriented briefs.

Document Drafting Policy Analysis Partnership Coordination Communication Skills Research

Advocacy Ambassador for Children

World Vision International

Apr 2021 - Apr 2022 (1 year)

Supported advocacy and program initiatives focused on the protection of migrant and vulnerable children. Assisted in preparing documentation and organizing case-related records for compliance.

Advocacy Documentation Child Protection Compliance Communication Skills Research

International Governance & Partnerships Intern

Santo Tomas University

Jan 2021 - Jul 2021 (6 months)

Conducted research on governance frameworks and regulatory systems. Reviewed institutional agreements and supported coordination between universities and international organizations.

Research Policy Analysis Partnership Coordination Document Review Communication Skills

Education

Degrees, certifications, and relevant coursework

Florida Atlantic University

Master of Arts, Political Science

Grade: 3.9 GPA

Activities and societies: Research and translation work related to the Colombian Truth Commission conflict reports in the Center of Peace, Justice, and Human Rights; support dissemination and analysis of research on migration in the U.S.

Master of Arts in Political Science. Contributed to research and translation work related to the Colombian Truth Commission conflict reports and supported dissemination and analysis of research on migration in the U.S. Achieved a 3.9 GPA.

Santo Tomas University

Bachelor of Arts, Government and International Affairs

Bachelor of Arts in Government and International Affairs. Thesis on Internationalization of Higher Education Institutions: Legal and Policy Frameworks.