sneha dutta

Detected and monitored transactions, analyzing client data and reporting suspicious activity to prevent financial crimes and ensure compliance with AML regulations. Identified and analyzed alerts to detect potential suspicious activities, escalating red flags and risks to the escalation team.

Applied data analysis skills to detect anomalies in billing and claims, including Medicare/Medicaid fraud, kickbacks, and illegal referrals. Investigated phantom billing and patient identity theft cases.

Managed invoicing, payment processing, and account updates, maintaining accurate financial records and handling client data securely. Resolved billing inquiries and managed customer escalations.

Coordinated with the US medical team to resolve patient claim issues, verify benefits, and address duplicity. Led teams as a Subject Matter Expert, providing training on processes, soft skills, and healthcare fraud awareness.

Managed operator duties, assisting hotel and external guests with information, while independently handling the Executive Business Centre. Updated guest data and processed store orders using SAP.

Completed a Bachelor of Arts with Honours in English. This program provided a strong foundation in literary analysis, critical thinking, and communication skills.

Completed Higher Secondary and Secondary Education. This foundational schooling provided a broad education across various subjects.