Shiva User
@shivauser1
AI/ML Engineer specializing in Generative AI and machine learning solutions.
What I'm looking for
I am an AI/ML Engineer with over 4 years of experience in developing and deploying machine learning solutions in cloud environments. My expertise lies in Generative AI, RAG, and LLM-driven applications, where I focus on building efficient, maintainable, and scalable AI systems that align with business needs.
Throughout my career, I have successfully led design thinking sessions with enterprise clients, developed multi-agent systems, and optimized AI applications for various industries. My work at Microsoft involved creating AI agents capable of performing complex tasks and enhancing demand forecasting by 25%. I am passionate about leveraging cutting-edge technologies to solve real-world problems and drive innovation.
Experience
Work history, roles, and key accomplishments
AI Engineer
Microsoft
Aug 2024 - May 2025 (9 months)
Led design thinking sessions for Generative AI use cases and developed multi-agent systems using AutoGPT, CrewAI, LangGraph, and Autogen. Engineered RAG applications, optimized prompt templates, and built real-time voice assistants and AI vision models, significantly improving efficiency and accuracy.
Machine Learning Engineer
Gateway Solutions Inc.
Jan 2024 - Aug 2024 (7 months)
Developed multiple chatbots using Azure OpenAI, Langchain, Semantic Kernel, and AWS Bedrock, enhancing summarization and Q&A capabilities. Engineered hybrid search systems and deployed multi-agent systems with AutoGen, significantly improving data retrieval and operational efficiency.
Machine Learning Engineer
Northwest Missouri State University
Jan 2023 - Dec 2023 (11 months)
Leveraged LLMs to build chatbots for sentiment analysis, topic modeling, and NER, increasing efficiency by 25%. Developed a binary classification model using XGBoost and Random Forest for fraud detection and built time series models for anomaly detection in financial logs.
Data Engineer
NCR Corporation
Feb 2021 - May 2022 (1 year 3 months)
Trained a Reinforcement Learning agent using PyTorch to optimize ATM revenue and developed a KerasNLP-based summarizer, reducing documentation review times. Built a TensorFlow-based sentiment analysis model for customer feedback and delivered a chatbot using Azure ML, boosting response efficiency.
AI Intern | AI Machine Learning
Master Works IT Solutions Private Limited
Jan 2020 - Jan 2021 (1 year)
Forecasted energy consumption using PyTorch LSTM models, reducing error rates by 22%. Applied RNN models in TensorFlow to predict manufacturing demand, decreasing inventory forecasting errors by 15%.
Education
Degrees, certifications, and relevant coursework
Northwest Missouri State University
Master of Science, Applied Computer Science
Pursued a Master of Science in Applied Computer Science. Focused on advanced topics within the field, enhancing skills in various computing disciplines.
Lovely Professional University
Bachelor of Technology, Computer Science and Engineering
Completed a Bachelor of Technology in Computer Science and Engineering. Gained foundational knowledge and practical skills in computer science principles and engineering applications.
Availability
Location
Authorized to work in
Skills
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