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SHIVAM Pal

@shivampal5

Product analyst at AICTE NEAT 5.0 who analyzed 120,000 e-commerce sessions to uncover a 65.13% drop-off.

India
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At S S Engineering, I analyzed user request patterns and operational data to identify factors contributing to Request Loss. My recommendations helped reduce Request Loss by approximately 12–15% during peak demand, and proposed workflow changes improved turnaround time by 21%.

For my E-Commerce Funnel & Drop-off Analysis project, I used SQL to examine 120,000 user sessions and identified a 65.13% drop-off from View to Cart. I also quantified Rs. 40L+ in recoverable revenue from abandoned checkout sessions.

As a Product Management Intern at AICTE NEAT 5.0, I gained hands-on exposure to market research, user needs analysis, and feature prioritization. I also designed CampusConnect’s product workflow and prototype, defining product metrics and an A/B testing framework to evaluate adoption and request-resolution efficiency.

Experience

Work history, roles, and key accomplishments

SE

Business Analyst Intern

S S Engineering

May 2026 - Jun 2026 (1 month)

Analyzed user request patterns and operational data to identify factors contributing to Request Loss, supporting recommendations that reduced RL by 12-15% during peak demand. Identified workflow inefficiencies through root-cause analysis, improving turnaround time by 21%.

Education

Degrees, certifications, and relevant coursework

Delhi Technological University logoDU

Delhi Technological University

B.Tech, Engineering Physics

2023 -

Grade: 8.18/10

Pursuing a B.Tech in Engineering Physics with a major in Electronics, maintaining a CGPA of 8.18/10.

Tech stack

Software and tools used professionally

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