Open to opportunities

Shivam Kumar

@shivamkumar50

Senior Laravel Developer at Greenitco Technologies building enterprise ITSM/ITAM SaaS and AI-powered ticket classification and reporting.

India

Message

At Greenitco Technologies Pvt. Ltd., I lead backend engineering and technical delivery for an enterprise ITSM/ITAM SaaS platform. I design and maintain Laravel services, REST APIs, database structures, and workflow automation for enterprise service-management processes.

I coordinate a 10-member team through task allocation, technical guidance, code reviews, and delivery follow-up. I also handle production support and release coordination.

For the platform, I drive AI-enabled ticket classification, sentiment analysis, and natural-language-to-SQL reporting. I’ve integrated self-hosted LLMs using vLLM and Open WebUI into application workflows.

Earlier, I contributed to full-stack applications at Msarii and developed Laravel/PHP applications at Nawabisouq Pvt. Ltd. and Innovation Trove LLP, including ecommerce functionality and business workflow features.

Experience

Work history, roles, and key accomplishments

Current

Senior Laravel Developer

Current

Greenitco Technologies Pvt. Ltd.

Feb 2024 - Present (2 years 9 months)

Lead backend engineering and technical delivery for an enterprise ITSM/ITAM SaaS platform, managing a 10-member team and driving AI-enabled capabilities including ticket classification and natural-language-to-SQL reporting.

PHP Laravel REST APIs MySQL AI LLM Integration VLLM OpenWebUI Prompt Engineering Sentiment Analysis Text To SQL Linux Nginx Team Leadership Code Review Workflow Automation

Junior Full-Stack Developer

Msarii

Jun 2023 - Jan 2024 (7 months)

Contributed to full-stack web application development using Laravel/PHP and supporting frontend technologies, implementing features and database-driven workflows.

PHP Laravel JavaScript Vue.Js MySQL Fullstack Development

Software Developer

Nawabisouq Pvt. Ltd.

Jun 2022 - May 2023 (11 months)

Developed and maintained Laravel/PHP applications, including ecommerce functionality and business workflow features, handling backend logic, database operations, and bug fixes.

PHP Laravel MySQL Ecommerce Backend Development

Software Developer

Innovation Trove LLP

Jan 2021 - Apr 2022 (1 year 3 months)

Built and maintained Laravel/PHP web applications across multiple business domains, implementing application modules, database interactions, and feature updates.

PHP Laravel MySQL Web Development