At Capgemini Technology Services India Ltd., I investigate 200+ transaction-monitoring alerts each week for a Tier-1 Global Financial Organisation. By tuning detection rules and thresholds, I cut the false-positive rate by 20%.
I run end-to-end SAR investigations, gather evidence, assess risk, and prepare SAR/STR reports for regulatory submission. My work follows FATF and AML/CFT standards and covers typologies including APP fraud, card fraud, account takeover, mule accounts, and layering.
At Genpact India Pvt. Ltd., I performed CDD and EDD reviews for high-risk customers at a Global Cryptocurrency Exchange and screened customers against OFAC, UN, and EU watchlists using World-Check and LexisNexis. As Interim QA Lead, I oversaw 15–20 analysts and sustained quality scores above 95%.
Earlier, at Concentrix Daksh Services India Pvt. Ltd., I supported a Global Bank across KYC checks, transaction monitoring, fraud detection, and SAR escalation. I reduced team error rates by 15% through coaching and trained 20+ analysts in fraud typologies, SAR filing, and sanctions screening.
