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Shivam GuptaSG
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Shivam Gupta

@shivamgupta14

Software Development Engineer II building scalable .NET services, event-driven systems, and secure APIs with customer impact.

India
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What I'm looking for

I’m looking for a team where I can own challenging production systems, ship secure and scalable services, and improve customer outcomes through automation, strong engineering practices, and continuous operational excellence.

I’m a Software Development Engineer II who delivers production-ready systems across fintech, ecommerce onboarding, and enterprise backup and protection. I’ve worked across the full lifecycle—from core development to deployment ownership—using C#/.NET and event-driven patterns to turn complex requirements into reliable services.

At Amazon, I contributed to the Seller-Self-Registration (SSR) experience, fixing critical funnel issues, improving onboarding for ~100 sellers daily, and consistently meeting 100% SLAs through on-call support and infrastructure migrations. At OpenText, I scaled Carbonite Endpoint Backup and Protection by integrating Microsoft USMT (cutting manual steps by ~90%), decoupling a legacy monolith into APIs for better extensibility, and improving security by patching vulnerabilities identified via Burp Suite.

Experience

Work history, roles, and key accomplishments

AX
Current

Software Engineer

Axi

Apr 2026 - Present (2 months)

Launched regulatory onboarding systems across Australia, New Zealand, and 25 CySec-regulated European nations to enable global market expansion; rapidly mastered fintech trading system internals and event-driven patterns in a week.

AM

Software Development Engineer II

Amazon

Mar 2025 - Nov 2025 (8 months)

Built a reusable integration package for Brazil CNPJ vendor services to replicate SSR automated self-service functionality for LATAM emerging markets. Fixed a critical address deletion issue reducing escalated support tickets by 20/week, supported SSR onboarding for ~100 sellers/day, and improved on-call efficiency by enabling CloudWatch alarm configuration.

OP

Software Engineer (P2)

OpenText

Jul 2023 - Mar 2025 (1 year 8 months)

Developed Carbonite Endpoint Backup and Protection features using C#/.NET and scaled backup and endpoint protection functionality. Automated Microsoft USMT integration to reduce customer manual steps by ~90% (projected ~3% revenue increase) and improved security and scalability via Burp Suite vulnerability patching and decoupling a legacy monolith into public APIs.

WI

Software Engineer

Wipro

Jul 2021 - Jul 2023 (2 years)

Rewrote a legacy C++/Delphi/Pascal system into a modern WPF/.NET platform, improving long-term maintainability and scalability. Delivered reusable WPF UI components and resolved high-impact UI issues, including unblocking 100+ users and implementing a paginated search solution that boosted performance by 60%+.

DR

Research Intern

DRDO (RCI)

Jan 2020 - May 2020 (4 months)

Engineered an FPGA-oriented synchronous serial communication protocol (S-PORT) by writing RTL in Xilinx Vivado 9.2, targeting 100 Mbps transmission speeds and a 100% boost in data efficiency.

Education

Degrees, certifications, and relevant coursework

National Institute of Technology, Kurukshetra logoNK

National Institute of Technology, Kurukshetra

Bachelor of Technology (B.Tech.), Electronics and Communication

2017 - 2021

Grade: 8.56 CGPA

Pursued a B.Tech in Electronics and Communication from July 2017 to June 2021, achieving a CGPA of 8.56.

JS

Jawahar Navodaya Vidyalaya (JNV), Saharanpur

Senior Secondary

2016 -

Grade: 94.2%

Completed Senior Secondary in March 2016 with 94.2%.

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