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Shivaji ChakravortySC
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Shivaji Chakravorty

@shivajichakravorty

AI application developer building RAG pipelines and multi-agent systems for enterprise workflows.

India
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I built DocuShield AI, a document-ingestion and security analytics platform using Fastify, React, Django, and PostgreSQL. Its processing pipeline uses LangChain and ChromaDB to parse, index, and query documents.

On a live multi-agent AI support project, I developed backend endpoints that used LangChain and Claude to evaluate intent, resolve queries, and route tickets. I also integrated a ChromaDB RAG pipeline and Server-Sent Events for live execution metrics.

I developed a stock-market prediction application with a Django backend and React frontend, using an LSTM model to forecast trends from time-series data. The application also serves model inferences through REST APIs and presents financial charts using PostgreSQL data.

Before these projects, I worked as an Operations Lead (Official Payroll: Customer Care) at PayPal and as a Senior Executive at 247 Customer Pvt. Ltd.

Experience

Work history, roles, and key accomplishments

PayPal logoPA

Operations Lead

Jul 2022 - May 2026 (3 years 10 months)

Led operations for customer care at PayPal, overseeing team performance and process improvements.

CL

Senior Executive

247 Customer Pvt. Ltd.

Dec 2018 - Jul 2022 (3 years 7 months)

Served as a Senior Executive at 247 Customer, handling customer service operations.

Education

Degrees, certifications, and relevant coursework

Sikkim Manipal Institute of Technology logoST

Sikkim Manipal Institute of Technology

Bachelor of Technology, Computer Science

Completed a Bachelor of Technology in Computer Science from Sikkim Manipal Institute of Technology in 2018.

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