shilpa nagpure
@shilpanagpure
Dynamic healthcare professional with expertise in medical auditing.
What I'm looking for
I am a dynamic healthcare professional with nearly 10 years of experience in medical insurance, healthcare administration, claims adjudication, and auditing. Holding a BHMS and a PG Diploma in Hospital & Healthcare Management, I have honed my skills in implementing best practices to streamline medical insurance audits and fraud prevention. As a Certified Professional Coder (CPC), I possess in-depth knowledge of ICD-10, CPT, and HCPCS codes, which has enabled me to excel in claims processing and medical transcription.
Throughout my career, I have demonstrated a proven ability to drive operational excellence and ensure compliance in medical claim processes. My recent role as a Senior Health Care Officer at Bajaj Allianz General Insurance Company involved conducting analysis and adjudication of cashless claims, performing in-depth audits to detect fraud, and training new team members to enhance productivity. My commitment to quality and efficiency has been recognized through promotions and successful cost-saving initiatives.
Experience
Work history, roles, and key accomplishments
Senior Health Care Officer
Bajaj Allianz General Insurance Company
Jul 2023 - Present (1 year 10 months)
Led analysis and adjudication of cashless claims, ensuring policy compliance and efficiency. Conducted in-depth audits to detect fraud and highlight risks, driving cost savings through tariff scrutiny. Provided training, mentorship, and quality checks for new team members, contributing to team productivity and achieving processing targets.
Health Care Officer
Bajaj Allianz General Insurance Company
Oct 2021 - Jul 2023 (1 year 9 months)
Processed and adjudicated cashless claims according to policy terms and internal SOPs, maintaining accuracy and efficiency. Assisted in claims audits to identify potential fraud triggers and ensured quality standards were met. Contributed to achieving daily claim processing targets and supported team operations.
Senior Executive & Auditor
MDIndia Healthcare Services (TPA) Pvt. Ltd.
Jun 2018 - Sep 2020 (2 years 3 months)
Conducted comprehensive audits of medical claims to verify eligibility and ensure strict compliance with insurance policies. Analyzed potential fraud triggers and determined financial outcomes, collaborating with various insurance teams. Enhanced claims adjudication accuracy through meticulous scrutiny and verification processes.
Senior Executive
MDIndia Healthcare Services (TPA) Pvt. Ltd.
Feb 2014 - Feb 2016 (2 years)
Led eligibility assessments and financial evaluations for medical claims, ensuring process integrity. Partnered with multiple insurance teams to optimize operational efficiency and minimize errors. Identified fraud-related patterns to maintain claim processing integrity.
Resident Medical Officer
Prakash Nursing Home
Aug 2012 - Sep 2013 (1 year 1 month)
Managed daily hospital operations, including minor OT procedures and assisting in major surgeries. Trained nursing staff on critical protocols like biomedical waste management and infection control. Provided patient counseling and monitored patients across multiple specialties, while organizing community health initiatives.
Homoeopathic Consultant
Amey Homoeopathy Clinic
Jan 2010 - Dec 2011 (1 year 11 months)
Managed daily outpatient consultations, including patient follow-ups and dietary counseling. Conducted community health check-ups and organized blood donation campaigns. Operated an independent clinic, managing patient care and community outreach.
Practitioner & Trainee
Shree Radhe Homeo Clinic
Dec 2007 - Dec 2009 (2 years)
Trained under senior practitioner Dr. Lalit Agrawal, gaining practical experience in homoeopathic practice. Assisted with patient interactions and learned clinical skills in a supervised environment. Developed foundational knowledge in homoeopathic treatment protocols.
Clinical Trainee – Obs & Gynecology
Matru Seva Sangh
Dec 2008 - Jan 2009 (1 month)
Completed a clinical traineeship focused on Obstetrics and Gynecology at a maternity home. Assisted with patient care and clinical procedures under supervision. Gained practical experience in maternal and child healthcare.
Education
Degrees, certifications, and relevant coursework
Symbiosis Centre for Distance Learning
Post Graduate Diploma, Hospital and Healthcare Management
2013 - 2014
Undertook a Post Graduate Diploma specializing in Hospital and Healthcare Management. Gained knowledge in healthcare administration, operations, and management principles.
Nagpur College of Homoeopathy & Hospital
BHMS, Homeopathic Medicine and Homeopathy
2002 - 2008
Completed a Bachelor's degree focusing on the principles and practice of homeopathic medicine. Studied subjects including anatomy, physiology, pathology, and materia medica.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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