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Sheleka Miller-Harris

@shelekamiller-harris

Message

I keep healthcare provider credentialing files compliant, complete, and audit-ready across multi-state environments.

United States

Message

What I'm looking for

I’m looking to continue supporting healthcare credentialing, licensing, and compliance work where I can maintain accurate provider records, resolve deficiencies, and help teams stay audit-ready.

I support provider credentialing compliance at Andros, reviewing files against regulatory and accreditation standards and maintaining audit-ready records.

I conduct primary-source verification for licenses, education, certifications, and required documentation. I work directly with providers and external entities to resolve missing or incomplete information.

Previously, I supported healthcare provider licensing at the MS State Board of Medical Licensure, handling documentation review, compliance verification, deficiency resolution, and regulatory records.

I’ve also prepared federal and state tax returns at Intuit, applying tax regulations while protecting confidential financial data in a remote, regulated environment.

Experience

Work history, roles, and key accomplishments

Current

Credentialing Specialist

Current

Medallion

Jul 2023 - Present (3 years 3 months)

Perform primary source verification outreach for provider licenses, education, and certifications. Co-designed a centralized bulk outreach workflow for education verifications, replacing manual emails with an automated process.

Primary Source Verification Provider Credentialing Salesforce Jira Zendesk Microsoft Office Google Workspace Adobe Acrobat Workflow Improvement

Current

Credentialing Compliance Reviewer

Current

Andros

Jul 2023 - Present (3 years 3 months)

Performs credentialing compliance reviews to ensure provider files meet regulatory and accreditation standards. Conducts primary source verification outreach and coordinates with providers to obtain missing documentation.

Credentialing Primary Source Verification Regulatory Compliance Provider File Maintenance Documentation Review Audit Readiness Microsoft Office Adobe Acrobat

Seasonal Tax Expert

Intuit

Jan 2020 - Jan 2026 (6 years)

Prepared federal and state tax returns while ensuring regulatory compliance. Interpreted tax regulations and maintained confidentiality and data integrity while managing sensitive financial data.

Tax Preparation Regulatory Compliance Data Integrity client support Confidentiality

Seasonal Tax Preparer

Intuit TurboTax Live

Jan 2020 - Jan 2026 (6 years)

Prepared federal and state tax returns and conducted video-based consultations with customers. Used Salesforce to manage client cases and track workflows while protecting confidential information.

Tax Preparation Salesforce Customer Service remote communication

Licensing Specialist

OpenLoop Health

Apr 2023 - May 2023 (1 month)

Managed initial and renewal licensing applications for physicians and advanced practice providers across multiple states. Utilized MD-Staff and Jira to maintain records and coordinate documentation.

Licensing MD Staff Jira Regulatory Compliance Provider Onboarding

Licensing Analyst

Mississippi State Board of Medical Licensure

Apr 2019 - Mar 2023 (3 years 11 months)

Managed 300+ active licensure files across all license types, serving as primary analyst for IMLC physician licensing. Reviewed applications against state law and regulations, and trained new employees.

Licensing IMLC Licensure Regulatory Compliance Application Review Training Customer Service

Licensing Specialist

MS State Board of Medical Licensure

Jan 2019 - Mar 2023 (4 years 2 months)

Supported licensing documentation review and regulatory processing for healthcare providers. Assisted with compliance verification and deficiency resolution, and maintained regulatory records.

Licensing Regulatory Compliance Documentation Review Compliance Verification Record keeping Communication Skills