Shawnice Pongnon

Currently serving as a key customer-facing representative, managing over 75 acres of land with 20 buildings and 100 plus tenants. Manage vendors and guest operations with professionalism and safety as top priorities, handling daily reports, correspondence, and lease reviews to ensure legal compliance and efficiency.

Managed a team of 8, overseeing 514 residential units and securing $5.2M in rental relief, boosting Gross Potential Rent by 25%. Conducted property inspections to maintain safety and appearance standards, fostering strong relationships with management, maintenance, and residents through teamwork and exceptional service.

Managed renovations for 112 units, increasing asset value by $3.5M. Oversaw construction and maintenance progress, providing updates on delays and schedule changes, and reducing vacancy periods by improving marketing, business plans, and tenant outreach.

Improved performance tracking and analysis to support company strategy, developing and presenting reports on actions and proposed changes to the corporate committee. Managed store operations, including inventory, planograms, audits, and cycle counts, implementing processes to drive long-term success and increase profits.

Key coursework included Logic and Design, Networking, Electric Circuits (I / II / Lab), Semiconductor Devices, Circuit Analysis, Diagnostic and Troubleshooting, Electronic Systems Applications, Electrical and Electronic Principles, Digital Systems (I / II), and Computer Configuration (I / II / Lab). The curriculum focused on developing practical skills in electrical engineering technology.