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Sharmila KunwarSK
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Sharmila Kunwar

@sharmilakunwar

I lead retail POS and payment quality, delivering reliable self-checkout and terminal integrations.

United Kingdom
Message

At River Island, I own quality assurance end-to-end for retail POS and self-checkout systems. I led the self-checkout rollout independently, delivering zero major live defects after launch.

I build and maintain Cucumber BDD automation for fixed POS and self-checkout using WebdriverIO, TypeScript, POS emulation, and hardware abstraction layers. My automation work reduced self-checkout regression execution from five days to two days, while I also identified and prevented a critical double-charge defect before go-live.

Previously at Ingenico Payment Systems, I progressed from QA Engineer to Lead QA Engineer, testing payment terminal hardware, firmware, APIs, and PCI-DSS compliance across PED devices. I bring hands-on experience with payment processing, peripheral integrations, release readiness, and risk-based quality strategy.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

London Metropolitan University logoLU

London Metropolitan University

Bachelor of Arts, International Financial Services

Earned a BA (Hons) in International Financial Services from London Metropolitan University in 2011.

Tech stack

Software and tools used professionally

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