Shams Ahmed

At Alshimery Group Inc., I organize financial documentation, prepare weekly expense reports, track founder-paid purchases, and resolve recordkeeping discrepancies for accounting and management review.

Previously, I managed customer service at Baghdad Jewelry, where I trained representatives, resolved complaints and returns, documented customer interactions, and coordinated with sales and inventory teams to improve the customer experience.

I also bring e-commerce operations experience managing product listings, marketplace support issues, seasonal uploads, and database accuracy. I work fluently in English, Arabic, and Turkish and handle confidential information with care.