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Shahzaib Syed

@shahzaibsyed

I am an experienced ETL and database developer with 9+ years in data warehousing and integration.

Pakistan
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What I'm looking for

I seek a technical leadership role in ETL/data engineering where I can design data architectures, build reliable integrations, mentor teams, and solve complex data quality challenges in a collaborative environment.

I am a passionate ETL and database developer with more than nine years of IT experience designing, developing, maintaining, and supporting databases and data warehousing applications.

At my current role as a Program Architect, I lead data modeling efforts in MongoDB and develop reliable ETL solutions to integrate data between SQL and MongoDB, while ensuring timely support and issue resolution for production systems.

Previously, I developed ETLs with SSIS and Pentaho, built data monitoring solutions to preserve data integrity, produced KPI and ad-hoc reports, and provided extensive L2 support to minimize downtime. Early in my career I implemented CTI-based call center applications and automated testing and verification processes.

I hold a BS in Computer Science and I am a fast learner who adapts to new technologies and frameworks; I enjoy solving complex data quality and integration problems while mentoring teams and improving operational reliability.

Experience

Work history, roles, and key accomplishments

IB
Current

Program Architect

Ibex

Jul 2022 - Present (3 years 1 month)

Designed data models in MongoDB and developed ETL solutions integrating SQL and MongoDB, providing timely support and clarifying tasks to the team to maintain data consistency.

IB

Principal Software Engineer

Ibex

Jul 2020 - Jun 2022 (1 year 11 months)

Developed SSIS and Pentaho ETLs to integrate files, databases and APIs into MongoDB, implemented data monitoring to maintain integrity and provided L2 support to minimize downtime.

IB

Senior Software Engineer

Ibex

Jul 2018 - Jun 2020 (1 year 11 months)

Built SSIS ETLs and ad-hoc KPI reports, implemented data monitoring to ensure integrity, and provided L2 ETL support to resolve issues with minimal downtime.

IB

Software Engineer

Ibex

Jul 2014 - Jun 2018 (3 years 11 months)

Developed SSIS ETLs integrating files, databases and APIs, verified data in a web-based call center reporting suite, and automated testing processes to improve reliability.

IB

Analyst Software Engineer

Ibex

Apr 2013 - Jun 2014 (1 year 2 months)

Implemented CTI features for call center agent desktop and dialer applications and provided Level 2 technical support to identify and resolve CTI issues.

TG

Analyst Software Engineer

TRG - The Resource Group

Jul 2012 - Mar 2013 (8 months)

Implemented CTI features for call center agent desktop and dialer applications and provided Level 2 technical support in identifying and resolving CTI-based application issues.

Education

Degrees, certifications, and relevant coursework

National University of Computer and Emerging Sciences logoNS

National University of Computer and Emerging Sciences

Bachelor of Science, Computer Science

2008 - 2012

Completed a Bachelor of Science in Computer Science at the National University of Computer and Emerging Sciences from January 2008 to January 2012.

Tech stack

Software and tools used professionally

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Shahzaib Syed - Program Architect - Ibex | Himalayas