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Shaheena Mirza

@shaheenamirza

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I investigate fraud, platform risk, and safety incidents using data, policy, and technology workflows.

Canada

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What I'm looking for

I'm looking for a role where I can investigate fraud, safety, and platform risks, apply clear policies and sound judgment, use data and technology to identify abuse patterns, and contribute to responsible, privacy-aware workflows.

I've investigated user reports, suspicious accounts, policy violations, and fraud risks for Cognizant, applying content moderation policies and escalating high-risk cases.

I document evidence, case decisions, and escalation rationale clearly while using AI-assisted moderation and investigative tools to maintain accuracy and quality.

At Royals Webtech, I reviewed user accounts, digital content, and transactions to identify abuse, fraud, and policy violations. I assessed behavioral patterns and available evidence to support fraud-prevention decisions.

I've also built Node.js, PostgreSQL, and REST API backend systems at Algonquin College, and analyzed 80,000+ transaction records to uncover fraud patterns, including an account cluster responsible for 43% of flagged irregular activity.

Experience

Work history, roles, and key accomplishments

Fraud Analyst

Cognizant

Nov 2025 - Jul 2026 (8 months)

Investigated user reports, suspicious account activities, and policy violations to identify Trust & Safety and platform risks. Reviewed user-generated content and applied content moderation policies to make accurate decisions.

Trust and Safety Risk Assessment Fraud Detection Content Moderation Case Management AI assisted Moderation Investigation Documentation

Junior Software Developer (Co-op)

Algonquin College

Jan 2026 - Apr 2026 (3 months)

Built and maintained backend systems using Node.js, PostgreSQL, and REST APIs, and implemented authentication/authorization flows. Read, debugged, and reviewed code across JavaScript, Swift, and SQL.

NodeJS PostgreSQL REST APIs JavaScript Swift SQL Authentication Authorization Debugging Code Review

Risk & Compliance Analyst

Royals Webtech

Sep 2022 - Jul 2023 (10 months)

Reviewed user accounts, digital content, and transactions to identify abuse, fraud, and policy violations. Conducted risk assessments and investigations by analyzing behavioral patterns and account activities.

Risk Assessment Fraud Detection Policy Enforcement Investigation Compliance Data Analysis