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selvarajsg sg

@selvarajsgsg

Message

I lead resilient hybrid-cloud and Citrix platforms supporting 130,000+ enterprise users.

India

Message

At Verizon, I lead technology strategy and governance for Citrix Virtual Apps & Desktops and hybrid-cloud services supporting 130,000+ users at 99.99% availability.

I've advanced SRE modernization, IT disaster recovery, and multi-cloud resilience across AWS and Microsoft Azure, while aligning platform roadmaps, capacity, service performance, and Capex priorities to business outcomes.

Over 20+ years at Verizon, I've led data-center consolidation, virtual data-center architecture, global Follow-the-Sun support, and Tier-3 infrastructure engineering across server, storage, virtualization, and end-user services.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Manager

Current

Verizon

Jan 2023 - Present (3 years 8 months)

Owns enterprise technology strategy and platform governance for Citrix Virtual Apps & Desktops and hybrid-cloud services supporting 130,000+ users with 99.99% availability. Leads IT Disaster Recovery and SRE modernization across AWS and Microsoft Azure.

Citrix Virtual Apps And Desktops Hybrid cloud AWS Azure SRE ITDR Business Continuity Capacity Planning CAPEX Follow The Sun Support

Technical Manager

Verizon

Jan 2016 - Dec 2023 (7 years 11 months)

Led enterprise data-center consolidation programs, including AYS Group and VAST, optimizing infrastructure footprint and operating expenditure. Architected high-density virtual data-center environments across server, storage, application, and desktop virtualization platforms.

Data Center Consolidation Virtualization Servers and Storage Demand Forecasting CAPEX Cost Optimization

Technical Lead

Verizon

Jan 2010 - Dec 2016 (6 years 11 months)

Provided Tier-3 engineering and technical escalation for enterprise storage arrays, blade servers, and virtual desktop infrastructure. Led cross-functional administration teams across infrastructure provisioning, patching automation, operational readiness, and service improvement.

Storage Arrays Blade Servers VDI Patch Automation Operational Readiness Technical Escalation

Senior System Administrator (EUS)

Verizon

Jan 2008 - Dec 2010 (2 years 11 months)

Managed enterprise desktop-support deployment, endpoint image standardization, and client-side virtual desktop access. Improved service-desk escalation pathways and incident resolution for critical business applications across Verizon business units.

Desktop Support Endpoint Image Standardization Virtual Desktop Access Incident resolution Service Desk

System Administrator (EUS)

Verizon

Jan 2005 - Dec 2008 (3 years 11 months)

Executed hardware commissioning, OS provisioning, endpoint maintenance, and hands-on incident troubleshooting across enterprise environments. Supported site operations with focus on service continuity, technical quality, and customer experience.

Hardware Commissioning Operating System Deployment Endpoint Maintenance Incident Troubleshooting Customer Experience