Open to opportunities

Satyam Singh

@satyamsingh1

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Experienced financial crime analyst with expertise in KYC and AML.

India

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What I'm looking for

I am looking for a role that challenges my analytical skills and offers opportunities for professional growth in financial compliance.

I am a dedicated financial crime analyst with over 3 years of experience specializing in KYC and AML investigations. My journey began at Concentrix, where I supported clients in managing their data and resolving KYC-related issues. I developed a keen eye for detail while extracting and analyzing bank statements to ensure compliance and accuracy. My commitment to preventing social engineering attacks has helped create a secure environment for clients.

At HCL Technologies, I advanced my skills as a Senior Analyst, assisting customers with Barclays transactions and providing technical support to employees. My role involved troubleshooting various tools, ensuring seamless operations, and maintaining high customer satisfaction. I further honed my expertise at TaskUs, where I served as a Financial Crime Subject Matter Expert, conducting root cause analyses of account compromises and implementing risk assessment strategies to enhance fraud detection capabilities.

With a strong foundation in Web3 technologies and a passion for financial compliance, I am eager to leverage my skills in a challenging role that allows me to contribute to organizational success while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Financial Crime SME

TaskUs

Apr 2024 - May 2024 (1 month)

As a Financial Crime Subject Matter Expert, I conducted investigations into KYC/AML compliance, fraud prevention, and transaction monitoring. I developed risk assessment strategies and collaborated with teams to enhance fraud detection capabilities while onboarding customers across various regions.

KYC AML Fraud Investigation Risk Assessment Transaction Monitoring Salesforce Amazon Connect Compliance Customer Onboarding

Microsoft Technical Advisor

Sherweb

Jan 2024 - Mar 2024 (2 months)

Provided expert guidance and support for Microsoft 365 solutions, assisting clients with deployment, configuration, and troubleshooting of applications like Exchange, Teams, and SharePoint, ensuring seamless integration with existing systems.

Exchange Teams SharePoint Deployment Configuration Troubleshooting Integration

Operations Representative

Concentrix

Jun 2021 - Jan 2023 (1 year 7 months)

Supported clients in managing data and resolving KYC-related issues. Analyzed bank statements for compliance and guided vendors on KYC processes while identifying social engineering attacks to ensure a secure environment.

KYC Data Management Compliance Reporting Fraud Prevention

Senior Analyst

HCL Technologies

Jan 2023 - Dec 2022 (-1 years 11 months)

Assisted customers with KYC-related issues and provided technical support for Barclays transactions. Resolved issues related to Active Directory, Microsoft Teams, and Avaya systems, ensuring customer satisfaction and smooth operations.

KYC Technical Support Active Directory Microsoft Teams Avaya Customer Service Troubleshooting Transaction Issues Compliance

Education

Degrees, certifications, and relevant coursework

Finance University Ranchi

Bachelor of Arts, Finance

2017 - 2020

Studied various aspects of finance including KYC and AML regulations, focusing on the compliance and verification processes essential in the banking sector.