Open to opportunities

Sarthak Singla

@sarthaksingla

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Dynamic Business Analyst with expertise in data visualization and insights.

India

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What I'm looking for

I am looking for opportunities that foster growth, innovation, and collaboration within a dynamic team.

I am a dynamic Business Analyst at Wipro, specializing in data visualization and stakeholder management. My journey in this field has been marked by a successful development of an Agent Performance dashboard using Power BI, which significantly enhanced KPI tracking and improved operational efficiency. I pride myself on my ability to analyze market trends and optimize processes, leading to actionable insights that drive efficiency and reduce churn.

In my current role at Wipro, I collaborate closely with clients and stakeholders to gather business requirements and translate them into functional specifications. I have developed a predictive model to identify potential ombudsman complaints in advance and have conducted a volume elimination study to streamline processes. My previous experience as a Market Research Intern at RR Kabel allowed me to conduct extensive brand perception research, where I collected data from numerous stakeholders and crafted a comprehensive analysis that blended quantitative metrics with qualitative insights.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Wipro

Jun 2024 - Present (1 year 1 month)

Collaborated with clients and stakeholders to gather business requirements and translate them into functional specifications. Leveraged Power BI to create an Agent Performance dashboard for improving efficiency. Developed a predictive model to identify ombudsman complaints in advance and performed RCA for reduction.

Data Visualization Power BI Stakeholder Management Process Mapping SQL MS Excel KPI Tracking

Market Research Intern

RR Kabel

Apr 2023 - Jun 2023 (2 months)

Conducted extensive brand perception research for RR Kabel in Jalandhar and its adjoining areas. Collected data from 250 stakeholders, visited 40 construction sites, and evaluated various attributes. Expertly assessed RR Kabel's demand, availability, and pricing perceptions using NPS methodology.

Market Research Data Collection Stakeholder Management Brand Perception Analysis

Education

Degrees, certifications, and relevant coursework

Lal Bahadur Shastri Institute of Management

PGDM, Marketing & Finance

Pursued a Post Graduate Diploma in Management with a dual specialization in Marketing and Finance. Gained comprehensive knowledge in business strategies, financial analysis, and market dynamics.

B.S. Anangpuria Institute of Pharmacy

B.Pharm, Pharmacy

Completed a Bachelor of Pharmacy degree, acquiring foundational knowledge in pharmaceutical sciences. Studied various aspects of drug formulation, pharmacology, and patient care.