Sarah Pagano

I am a committed medical claims advocate with over two years of experience at UnitedHealth Group, where I have honed my skills in completing medical claim adjustments with precision. My role involves investigating and resolving complex claim issues, ensuring that all adjustments are made accurately and efficiently. I take pride in providing exceptional service to our members by addressing their inquiries and resolving issues promptly.

In addition to my claims processing expertise, I have a strong background as a Certified Medical Assistant, where I provided compassionate care to patients while managing daily documentation and assisting with their needs. My experience has equipped me with a solid understanding of medical terminology and processes, which I leverage to enhance my performance in claims processing.

As a Commitment Champ, I am passionate about developing my coworkers by sharing best practices and providing constructive feedback. I enjoy coaching new advocates on the intricacies of claim adjustments and ensuring they have the necessary tools to succeed in their roles.