Sarah PaganoSP
Open to opportunities

Sarah Pagano

@sarahpagano

Dedicated medical claims advocate with strong research and resolution skills.

United States

What I'm looking for

I am looking for a role that allows me to utilize my claims processing skills while contributing to patient care and team development.

I am a committed medical claims advocate with over two years of experience at UnitedHealth Group, where I have honed my skills in completing medical claim adjustments with precision. My role involves investigating and resolving complex claim issues, ensuring that all adjustments are made accurately and efficiently. I take pride in providing exceptional service to our members by addressing their inquiries and resolving issues promptly.

In addition to my claims processing expertise, I have a strong background as a Certified Medical Assistant, where I provided compassionate care to patients while managing daily documentation and assisting with their needs. My experience has equipped me with a solid understanding of medical terminology and processes, which I leverage to enhance my performance in claims processing.

As a Commitment Champ, I am passionate about developing my coworkers by sharing best practices and providing constructive feedback. I enjoy coaching new advocates on the intricacies of claim adjustments and ensuring they have the necessary tools to succeed in their roles.

Experience

Work history, roles, and key accomplishments

UG
Current

Elite Health Advocate

UnitedHealth Group

Jan 2023 - Present (2 years 5 months)

Responsible for completing medical claim adjustments in UNET, resolving discrepancies, and providing high-level customer service. Developed best practices and coached new advocates on claims processing and adjustments.

Education

Degrees, certifications, and relevant coursework

Niagara University logoNU

Niagara University

Nursing

Tech stack

Software and tools used professionally

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Sarah Pagano - Elite Health Advocate - UnitedHealth Group | Himalayas