Sarah Desir

I am a fourth-year Honors Biomedical Science student with hands-on experience in clinical administrative roles. I serve as a first point of contact for patients, visitors, and staff, handling multi-line phone systems, switchboard consoles, and high-volume email communication while maintaining professionalism in fast-paced healthcare settings.

I bring strong bilingual communication skills in English and French (also Creole), solid competency in medical terminology, and proven ability to manage schedules and verify patient insurance and EMR information. I have coordinated clinic schedules, managed appointment changes, and provided compassionate patient support in a circumsision clinic setting.

Organized, detail-oriented, and adaptable, I excel at translating complex information into clear, actionable guidance for diverse stakeholders and acting quickly and professionally during emergencies. I am eager to apply my clinical administration and patient-facing strengths to roles that value communication, empathy, and operational reliability.