At Accenture, I delivered workflow automation for high-volume financial data processing, improving data quality and operational efficiency by 60%. I also addressed usability issues identified through research and usage data, improving mobile session success by 26% and reducing support tickets by 31% quarter over quarter.
At Majesco, I collaborated with engineering and platform teams to launch a configuration-driven workflow tool that cut implementation cycle times by 50%. In my projects, I developed a retrieval-based GenAI chatbot for Accenture and designed AI-powered document classification and WhatsApp search enhancements.
