At Saviynt, I provide end-to-end operations support for enterprise customers using the Saviynt IGA platform. I troubleshoot production issues, support governance modules, and configure provisioning across directory, cloud, Salesforce, REST, and database connectors.
I work with Saviynt APIs and REST integrations, use Postman and MySQL for troubleshooting, and perform root cause analysis for production issues and performance bottlenecks. I also support Severity-1 incidents, customer escalations, and production outages.
At Sanvan Software Technologies, I led IAM implementations using Okta, PingFederate, Ping Access, and Microsoft Entra ID. I implemented SSO, MFA, SCIM provisioning, RBAC, and lifecycle management, and onboarded enterprise applications through SAML, OAuth, and OIDC.
Across IAM projects for Eurofins, Santander, and Medtronic, I supported application onboarding, federation, access governance, and identity lifecycle work. My contributions included PingFederate-to-Azure App Proxy migration activities, Workday integrations, access reviews, and operational monitoring.
