At Aspire Systems India Pvt. Ltd., I develop and support Microsoft Dynamics 365 and .NET solutions, working with stakeholders and project teams to turn business requirements into maintainable applications.
I customize Dynamics 365 CRM with plug-ins, workflows, business rules, Ribbon Workbench, JavaScript, and FetchXML. I also configure Contact Center and Omnichannel capabilities, including queues, workstreams, routing, and capacity-based assignment.
I build business solutions with Power Apps, Power Automate, and Dataverse, and create Copilot Studio AI agents for customer-service experiences. I also develop Power BI reporting and use Postman and Swagger for API validation and testing.
