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Saikat Chakrabortty

@saikatchakrabortty

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Staff Platform & SRE Engineer at 360dialog who cut monitoring costs by ~60% and built AI incident-triage automations.

Netherlands

Message

At 360dialog, I tech-led a team of seven platform engineers building a multi-cloud foundation across 35+ GKE clusters. I replaced GCP Monitoring with Grafana LGTM and OpenTelemetry, reducing monitoring costs by ~60%.

I also built Python agentic-AI automations to triage P1/P2 incidents, provide initial root-cause analysis, and flag release risks. Earlier, at SAP Labs (BrilliantHire), I optimized Apache Airflow training DAGs to cut execution time from seven hours to under 45 minutes.

Experience

Work history, roles, and key accomplishments

Current

Staff Platform & SRE Engineer

Current

360dialog

May 2021 - Present (5 years 6 months)

Tech-led a team of 7 platform engineers to build high-scale, multi-cloud foundation managing 9k average RPS (peak 20k RPS) across 35+ GKE clusters. Reduced cloud monitoring costs by ~60% and built agentic-AI automations for incident triage.

Kubernetes GKE Terraform ArgoCD LGTM OpenTelemetry Python Vault Incident.Io Databricks Airflow GitHub Actions

DevSecOps & MLOps

SAP Labs (BrilliantHire)

Aug 2020 - Apr 2021 (8 months)

Optimized ML training DAGs in Apache Airflow, cutting execution times from 7 hours to under 45 minutes. Set up Databricks workspaces and implemented GDPR-compliant data pipelines.

Airflow Databricks Terraform RBAC GDPR HashiCorp Vault Python

SRE & SDE II

SAP Labs (BrilliantHire)

Oct 2019 - Aug 2020 (10 months)

Architected a Kubernetes-based test execution platform scaling to 1,500+ parallel executions. Led zero-downtime migration to EKS and built event-driven data processing pipelines.

Kubernetes Docker Amazon EKS Kops Python Pub Sub CI CD

Software Engineer

KiOT Innovations

Jul 2017 - Oct 2019 (2 years 3 months)

Built full Node.js/Express backend and cloud infrastructure from scratch; led microservices refactoring. Designed custom field-level caching reducing API latency from 10s to 120ms.

NodeJS Express Microservices API Gateway Caching IoT Alexa Google Assistant Siri CI CD

Lead Architect & Platform Engineer

Dyte (YC)

Built AWS infrastructure and platform function from scratch; automated deployment pipelines and implemented Vault security and Metabase observability.

AWS Terraform Vault Metabase CI CD