Sadiq Ahmad

Conducted research, analyzed data, identified trends, and prepared reports. Determined program requirements and made recommendations to optimize operations and programs.

Supervised production and delegated responsibilities while managing business operations. Hired, trained, and coached employees, and established business and profit objectives.

Managed and nurtured customer relationships to drive engagement and conversion. Followed up on leads and supported the sales team in converting prospects into active customers.

Evaluated current IT systems, investigated security breaches, and planned new systems. Developed and implemented cybersecurity best practices and conducted security audits.

Provided technical support across the company, trained end-users on hardware and software, and resolved logged errors. Installed and configured hardware, software, and networks.

Managed warehouse operations and logistics, supervised staff, and tracked receipt and delivery of goods. Maintained records and ensured compliance with health and safety regulations.

Performed data entry and ensured data backup and verification. Created accurate spreadsheets and organized information for efficient retrieval.

Made phone calls to customers, reviewed payment records, and collaborated with the programming department on websites and databases. Received training on programming and data entry.

Performed data entry and management, maintained office files, and organized calendars. Conducted surveys and compiled information for meetings.

Bachelor of Science in Information Systems & Management from Manipal University Dubai Campus, completed from 2018 to 2021.

Diploma of Higher Education in International Foundation Programme from Middlesex University Dubai, completed in 2016.

Diploma in Information and Communication Technology from Dialogue Institute Kaduna, completed in 2015.