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Sadia User

@sadiauser1

I streamline medical revenue cycles, reduce denials, and improve compliant healthcare billing operations.

Pakistan
Message

What I'm looking for

I'm looking to help a healthcare organization strengthen its revenue cycle, reduce denials and administrative burden, maintain compliant billing operations, and deliver clearer financial support for patients.

I've spent over 15 years turning complex medical billing workflows into stronger revenue cycles, from coding and claims submission to denial resolution and accounts receivable.

At Quantum Billing Services, I manage a 140-member team, oversee daily charge creation, payment posting, denials, AR activity, audits, and quality controls that improve billing operations.

Previously, I led billing operations at Catalisse Inc. and managed the full billing cycle at Kabot International Inc., while training teams and building insurer relationships to support timely claim resolution.

I also supported LA CASA Family Health Center remotely, resolving patient billing discrepancies, following up on unpaid claims, and maintaining HIPAA-compliant quality assurance. I'm comfortable across a wide range of EHR, EMR, practice management, clearinghouse, coding, and reporting workflows.

Experience

Work history, roles, and key accomplishments

LC

Virtual Office Manager

LA CASA Family Health Center

Jan 2023 - Dec 2023 (11 months)

Resolved billing discrepancies, explained medical bills to patients, monitored unpaid claims, and performed quality assurance checks to ensure compliance with billing regulations and HIPAA standards.

CI

Senior Billing Analyst

Catalisse Inc.

Apr 2014 - Dec 2019 (5 years 8 months)

Led a team of 35 members, managed billing operations, conducted audits, provided training, and maintained relationships with insurance carriers for timely claim resolution.

KI

Accounts Manager

Kabot International Inc

Sep 2009 - Mar 2014 (4 years 6 months)

Managed the entire billing cycle including charge creation, submission, rejection resolution, and claims processing. Conducted reporting and analysis of billing performance metrics and led a team to optimize cash flow and billing accuracy.

Education

Degrees, certifications, and relevant coursework

Virtual University of Pakistan logoVP

Virtual University of Pakistan

Master of Business Administration, Business Administration

2007 - 2009

Master of Business Administration from Virtual University of Pakistan, completed from 2007 to 2009.

Islamia University Bahawalpur logoIB

Islamia University Bahawalpur

Bachelor of Arts, Arts

2005 - 2007

Bachelor of Arts from Islamia University Bahawalpur, completed from 2005 to 2007.

Tech stack

Software and tools used professionally

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