Ruchika Sharma
@ruchikasharma1
Innovative UX/UI designer with a focus on user-centered solutions.
What I'm looking for
As a dedicated UX/UI designer with a strong background in user research and design thinking, I have successfully contributed to various projects that enhance user experiences and drive business results. Currently, I work at Intangles, where I have played a pivotal role in designing AI-enabled features that significantly reduced vehicle downtime and increased customer engagement. My efforts have led to a 29% boost in customer satisfaction and a remarkable 35% increase in successful customer onboarding rates.
My experience extends to freelancing, where I designed and researched for a travel portal aimed at international business travelers. I am passionate about creating intuitive designs that not only meet user needs but also align with business objectives. With a solid foundation in tools like Figma and Adobe XD, I am committed to delivering high-quality design solutions that resonate with users and stakeholders alike.
Experience
Work history, roles, and key accomplishments
UX/UI Designer
Intangles
Apr 2021 - Present (4 years 2 months)
As a UX/UI Designer at Intangles, I designed AI-enabled predictive alerts features that reduced vehicle downtime by 25% and increased customer engagement by 34%. I led a team to revamp the platform, improving customer onboarding rates by 35% and optimizing subscription renewals by 17%. Conducted over 15 usability studies to inform design decisions.
Product Designer
Freelancer at Upwork
Sep 2020 - Mar 2021 (6 months)
As a Product Designer on Upwork, I conducted user research for a travel portal aimed at international business travelers. I developed wireframes and prototypes for a mobile app that facilitates booking doctor appointments by department.
Education
Degrees, certifications, and relevant coursework
Jamia Millia Islamia
Master of Arts, Political Science
University of Delhi
Bachelor of Arts (Honors), Political Science
Availability
Location
Authorized to work in
Portfolio
nituruchika0134.myportfolio.comJob categories
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