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ruby bhatt

@rubybhatt

Technical Program Manager at Samsung Research Institute Noida, delivering software programs and improving delivery consistency by 28%.

India

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What I'm looking for

Remote job

At Samsung Research Institute Noida, I manage end-to-end software program delivery for the North American market, coordinating engineering teams from requirements through release and deployment. I develop test strategies and oversee testing workstreams while driving CI/CD implementation.

Earlier at Samsung, I led testing for Samsung Members and Galaxy Store and managed software quality and technical support for mobile products. I also published research on lightweight homomorphic encryption for privacy-preserving on-device AI in mobile applications.

Experience

Work history, roles, and key accomplishments

Current

Technical Program Manager

Current

Samsung Research Institute Noida

Dec 2019 - Present (6 years 10 months)

Leads engineering professionals supporting software programs for the North American market, managing end-to-end project delivery using Agile/Scrum methodologies. Drives CI/CD implementation and manages hiring, performance evaluations, and cross-functional stakeholder coordination.

Agile Scrum CI CD Test Strategy Test Planning Risk Management Stakeholder Management Team Leadership Hiring Performance Management

Senior Chief Engineer

samsung

Dec 2008 - Sep 2026 (17 years 9 months)

y Skills
Project Management, Agile/Scrum, Software QA & Testing, Test Strategy, Functional & Regression Testing, Automation Testing, CI/CD, Risk Management, Stakeholder Management, Release Management, Resource Planning, Team Leadership, Cross-functional Collaboration, Customer Satisfaction, Market Quality Analysis, AI/ML Testing, On-Device AI, Process Improvement, KPI & Performance Management.

Technical Support Manager

Samsung India Electronics Ltd.

Mar 2016 - Dec 2019 (3 years 9 months)

Managed a team of Technical Engineers responsible for after-sales B2B and B2C product quality analysis and technical support. Monitored quality performance metrics and coordinated cross-functional investigations for software and hardware issues.

Quality Management Technical Support Customer Satisfaction Data Analysis Cross Functional Collaboration Team Management

Lead Engineer

Samsung Research Institute Noida

Mar 2013 - Mar 2016 (3 years)

Managed a team of Engineers responsible for application testing and software quality activities. Led end-to-end testing for Samsung Members and Galaxy Store applications and established standardized quality processes.

software quality Test Management Team Leadership Process Improvement Market Research

Engineer / Senior Test Engineer

Samsung Research Institute Noida

Dec 2008 - Mar 2013 (4 years 3 months)

Performed validation and testing of basic and advanced features across mobile handset platforms. Conducted functional, interface, ad hoc, compatibility, stress, ageing, multimedia, and automation testing in live network environments.