Open to opportunities

Rubén Crisanto

@ruben

Cloud Infrastructure & Security Engineer | AWS Certified | 10+ years designing, securing, and supporting enterprise cloud environments.

Mexico

Message

What I'm looking for

I am looking for a remote or hybrid Cloud Support Engineer position with an international team. I enjoy solving complex technical challenges involving AWS, Azure, cloud security, automation, and infrastructure management, while continuously learning and contributing to business success.

Cloud Support Engineer with 10+ years of IT experience and hands-on expertise in AWS and Azure cloud environments. Certified AWS Cloud Practitioner with proven ability to monitor, optimize, and secure cloud infrastructure. Experienced in migrating on-premises systems to the cloud, automating workflows, and delivering cloud-based backup and disaster recovery solutions. Strong foundation in Linux, Windows Server, virtualization (VMware), and web development for internal tooling. Committed to aligning cloud strategies with business goals while ensuring high availability and security

Experience

Work history, roles, and key accomplishments

Current

IT Security Specialist (Cloud Focus)

Current

Xcaret - Grupo Xcaret

Jun 2023 - Present (3 years 1 month)

Continuously monitors and administers AWS and Azure cloud environments to ensure performance, availability, and security compliance. Implements Microsoft 365 Backup Service, conducts cloud security audits, and develops cloud security policies and procedures.

AWS Azure Cloud Security Security Auditing Security Compliance Backup & Recovery Microsoft 365 PKI

Current

IT Security Specialist (Cloud Focus)

Current

Grupo Xcaret

Jun 2023 - Present (3 years 1 month)

Monitors and administers AWS and Azure cloud environments, ensuring performance, availability, and security compliance. Implements cloud security audits and policies, manages Microsoft 365 Backup for recovery/business continuity, and designed a unified Root CA (PKI) strategy for centralized certificate lifecycle management.

AWS Azure Microsoft 365 Backup Service Cloud Monitoring Cloud Security Compliance Cloud Security Audits Vulnerability Management Cloud Security Policies Risk Assessment PKI Root Certificate Authority (Root CA)Certificate Lifecycle Management

Current

Freelance Cloud & Infra Consultant

Current

Multiple Clients

Sep 2016 - Present (9 years 10 months)

Built cloud-connected OpenVPN and monitoring/alerting dashboards, and developed IPTV alert capture and signal-route extraction tools with automated reporting. Configured firewalls, VLANs, VPNs, and point-to-point wireless links for diverse international clients.

OpenVPN Network Monitoring Dashboard Real time Monitoring Email Alerts VPN Elecard Boro JSON API MySQL IPTV Alert Capture Haivision SRT Gateway API Web Interface Development PDF Export Excel Export Firewalls VLAN Point To Point Wireless Links Monitoring Alerting Reporting

Network Admin & Cloud Tools Dev

ADH Corporativo

Sep 2019 - Jun 2023 (3 years 9 months)

Administers Microsoft 365 and Google Workspace user accounts, licenses, and security configurations, and migrates infrastructure using VMware ESXi and high-availability DNS. Improves email security with SPF/DKIM/DMARC and develops PHP/MySQL cloud-connected tools for PBX reporting and equipment inventory.

Network Administrator & Cloud Tools Dev

ADH Corporativo

Sep 2019 - Jun 2023 (3 years 9 months)

Administers Microsoft 365 and Google Workspace (GCP) user accounts, licenses, and security configurations. Migrates infrastructure to VMware ESXi, transitions authoritative DNS to Debian with HA, monitors systems with Zabbix, and builds cloud-connected web tools for PBX reporting and equipment inventory.

Microsoft 365 Google Workspace Google Cloud Platform (GCP)VMware ESXi Debian High Availability Zabbix Email Security SPF DKIM DMARC PHP MySQL OCS Inventory

Technical Support Engineer

Hyatt Zilara

Oct 2005 - Sep 2019 (13 years 11 months)

Provided Tier 1–2 IT support for enterprise applications, workstations, and servers in a high-availability hotel environment. Administered Active Directory and Opera PMS for 500+ users, managed Ruckus WiFi and structured cabling, and supported virtualization and infrastructure modernization including VMware ESXi, DocuWare, and migrating SCO Unix OpenServer 5 to Debian Linux.