At Wipro Technologies, I supported enterprise IAM operations for a US-based client across Oracle Identity Manager and SailPoint. My work covered provisioning, reconciliation, and identity lifecycle workflows.
I resolved escalated incidents in ServiceNow and BMC Remedy, investigated recurring issues, and implemented fixes in line with SOPs. I also troubleshot SSO access and supported application onboarding and decommissioning.
As an IAM Analyst, I led implementation and maintenance of SailPoint IdentityIQ, including lifecycle events, role-based access controls, and certification campaigns. I also debugged provisioning failures and connector issues across integrated applications.
I used SQL and UNIX to audit user accounts and resolve data discrepancies, and monitored provisioning scripts and Splunk alerts. I hold AZ-900, SC-300, and SailPoint IdentityIQ certifications.
