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Ronnie CuevasRC
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Ronnie Cuevas

@ronniecuevas

Software Automation Lead Engineer at Banco Popular Dominicano, building Copilot Studio agents and Power Automate workflows for business processes.

Dominican Republic
Message

At Banco Popular Dominicano, I lead the automation lifecycle from requirements gathering and process analysis through design, implementation, and maintenance of enterprise solutions.

I build intelligent automation agents with Copilot Studio and Power Automate, bringing AI capabilities into business workflows and IT service management.

I design integrations between on-premises systems and cloud services using REST APIs, OAuth 2.0, and On-Premises Data Gateway. I also automate infrastructure operations with PowerShell and Bash.

Earlier at BanreservasRD, I was responsible for developing and maintaining internal subsystems. My work also includes secure automation frameworks, monitoring with Splunk, and delivery practices aligned with ITIL, CI/CD, and ALM.

Experience

Work history, roles, and key accomplishments

Banco Popular Dominicano logoBD
Current

Software Automation Lead Engineer

Nov 2021 - Present (4 years 11 months)

- Lead end-to-end automation lifecycle: from requirements gathering and process analysis to design, implementation, and ongoing maintenance of enterprise-grade solutions.

- Architect secure automation frameworks by defining permission models, role-based access controls, and governance policies across Power Platform and Azure environments.

- Design and implement cross-platform integrations connec

Banco Popular Dominicano logoBD

Software Automation Analyst

Nov 2019 - Nov 2021 (2 years)

Worked as Software Automation Analyst at Banco Popular Dominicano.

BanreservasRD logoBA

Programmer Analyst

Aug 2018 - Nov 2019 (1 year 3 months)

(Outsourcing)

Responsible of the development and maintenance of internal subsystems.

Education

Degrees, certifications, and relevant coursework

MI

Microsoft

Microsoft Certified: Agentic AI Business Solutions Architect Expert

Sep 2026 · Expires Sep 2027

PE

PeopleCert

ITIL 4 Strategist Direct, Plan and Improve

Sep 2026 · Expires Sep 2029

DI

DEVOPS INSTITUTE

AIOps Foundation V1.0

Sep 2025

MI

Microsoft

Microsoft Certified: Power Platform Solution Architect Expert

Sep 2024 · Expired Sep 2025

SC

Scrum.org

Professional Scrum Master I (PSM I)

Mar 2023

MI

Microsoft

Microsoft Certified: Power Platform Developer Associate

Sep 2023 · Expired Sep 2024

MI

Microsoft

Microsoft Certified: Power Platform Fundamentals

Sep 2022

MI

Microsoft

Microsoft Certified: AI Fundamentals

Sep 2022

SG

Splunk > Yorkshire User Group

(Course) Splunk 8.2 Fundamentals Part 2

May 2022

SG

Splunk > Yorkshire User Group

(Course) Using Splunk IT Service Intelligence 4.11

May 2022

MI

Microsoft

Microsoft Certified: Azure Fundamentals

May 2022

UA

Universidad APEC

Ingeniería de Software, Software

2016 - 2021

AP

AXELOS Global Best Practice

ITIL Foundation Certificate in IT Service Management

Dec 2021

IG

Interactive Technology Group

(Course) AZ-900 | Microsoft Azure Fundamentals

Jun 2020

VM

VMware

(Course) VMware vRealize Automation: Advanced Features and Troubleshooting [V8.x]

Oct 2020

CE

CertiProf

SCRUM FOUNDATION PROFESSIONAL CERTIFICATE (SFPC)

Jun 2020

SA

SCRUMstudy - Accreditation Body for Scrum and Agile

Scrum Fundamentals Certified

Jun 2020

UC

University of Cambridge

Council of Europe Level B2

May 2016

Tech stack

Software and tools used professionally

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