At HCL Technologies, I manage P1–P4 security incidents in a 24x7 enterprise environment, with 95%+ SLA adherence. I troubleshoot IPSec/SSL VPN connectivity and user access issues.
I analyze Check Point SmartConsole firewall logs to identify traffic blocks and server communication failures, and implement and validate Netskope proxy policy changes for URL filtering and access control.
On the Novartis Pharmaceuticals project, I supported proactive threat detection and mitigation through Security Intelligence Services. I handled incidents and changes through ServiceNow, troubleshot proxy and firewall issues, and prepared reports and led client meetings.
Earlier, I provided enterprise network security support for John Deere Pvt Limited and worked as a PHP Web Developer at OGA Technologies Pvt Ltd and a Magento Developer at Rock Technolabs. I also hold NSCO&A – HOL, NSCI&I – HOL, and CCNA certifications.
