At LOGIX Technology Solutions, I design, develop, and customize Microsoft Dynamics 365 CRM and Power Platform solutions for Sales, Customer Service, and business process automation.
I developed Sales capabilities for accounts, leads, opportunities, and pipelines, and Customer Service features for cases, queues, SLAs, and routing.
I built model-driven and Canvas Power Apps and Power Automate flows for approvals, notifications, integrations, and other business processes. I also developed CRM customizations and integrations using JavaScript, plugins, Dataverse Web API, and REST APIs.
At Halvencor Consulting, I supported Dynamics 365 CRM implementation and enhancement projects, including configuration, data migration, testing, user training, and deployment support. I also developed Power Apps and Power Automate solutions to automate CRM processes.
