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Rodrigo Perez

@rodrigoperez

I lead production quality, incident resolution, and release delivery for enterprise platforms.

At Netcracker Technology, I supported Telefónica Uruguay and Millicom Uruguay for 10 years, helping keep mission-critical BSS/OSS platforms stable, high-quality, and ready for production.

I investigate complex production incidents, perform root cause analysis and data fixes using Oracle SQL/PLSQL, Linux, logs, and REST API tools. I also coordinate dry runs, deployments, release validation, and post-production support across customer and engineering teams.

My background includes QA leadership at e-Lace and UruIT, enterprise testing at GeneXus Consulting and Tata Consultancy Services, and mentoring QA engineers. I bring more than 25 years of functional testing, application support, stakeholder coordination, and quality delivery experience.

Experience

Work history, roles, and key accomplishments

Lead Application Engineer

Netcracker Technology

Jan 2016 - Jan 2026 (10 years)

Supported Telefónica Uruguay and Millicom Uruguay, coordinating resolution of complex production incidents and performing advanced troubleshooting using Oracle SQL, PL/SQL, Linux, and REST API tools. Coordinated dry runs, deployment schedules, and production releases, and served as primary customer-facing technical interface.

Oracle SQL Pl SQL Linux REST API Testing Postman CURL Root Cause Analysis Production Support Technical Documentation Stakeholder Coordination Mentorship

QA Manager

e-Lace

Jan 2014 - Jan 2016 (2 years)

Led QA activities across multiple customer projects in Agile environments, defining testing strategy, coordinating test execution, and supporting release readiness. Managed QA priorities and supported professional development of QA engineers.

QA Management Agile Test Strategy Test Execution Release Readiness Mentorship

QA Manager

UruIT

Jan 2013 - Jan 2014 (1 year)

Led QA activities within Scrum teams for custom software projects, defining test planning activities, coordinating test execution, and managing defect lifecycle. Mentored QA engineers and participated in recruitment processes.

QA Management Scrum Test Planning Test Execution Defect Management Mentorship

Senior QA Engineer

GeneXus Consulting

Jan 2012 - Jan 2013 (1 year)

Performed functional and integration testing for enterprise applications, validated business processes using Oracle SQL, and coordinated defect resolution.

Functional Testing Integration Testing Oracle SQL Defect Management

QA Engineer / Module Lead

Tata Consultancy Services

Jan 2010 - Jan 2012 (2 years)

Worked on enterprise healthcare solutions for McKesson, progressing from QA Engineer to Module Lead, coordinating testing activities and release validation.

QA Engineering Module Lead Healthcare Testing Release Validation

QA Engineer / SEO Analyst

Freelance

Jan 2004 - Jan 2010 (6 years)

Started career in Software Quality Assurance through functional testing of web applications while also performing SEO, HTML optimization, and website quality improvements.

Functional Testing SEO HTML Page Quality